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Making a Car Insurance Claim
If you have been involved in an accident it is important that you contact us on 1890 953 953 or submit your claim online.
In the event of an accident:
- Do not admit liability for the accident. Notify FBD immediately. Contact us at 1890 953 953 or FBD Car Accident Assist at: 1850 323 121.
- Once stopped ensure your own safety first, ascertain if anyone has been injured and call emergency services if necessary.
- Take the Registration Number of the vehicles involved. (This, along with the Insurer’s name and Policy Number should be on the Disc on the windscreen).
- Exchange names and addresses with relevant persons, including witnesses and all passengers.
- Notify the Gardaí immediately but in any event no later than 24 hours thereafter if there is any injury to persons or animals or if your car is stolen or damaged as a result of theft or malicious damage.
- Keep a record of all injuries and damage sustained and draw a sketch map of the scene. Take photos of the incident scene if you can.
- All correspondence regarding the accident should be sent, unanswered, to FBD INSURANCE plc.
- Notice of any prosecutions should also be sent to FBD INSURANCE plc.
- You should take any reasonable steps to prevent further loss, for example, moving vehicles off the road to a safe position once incident position and details have been noted, agreed and or photographed.
- You should not effect any permanent repairs or dispose of any parts or material without agreement with FBD as doing so may prejudice your claim.
For information about our claims process and Data Protection Statement, please click here.
Submit a Car Insurance Claim
If you have experienced damage to your car, home or business it is important that you contact our Claims Helpline.
FBD Insurance Claims Helpline:
> Open Monday - Friday, 8am - 7pm. > Submit your claim online, by phone or in your local FBD branch. Submit your claim now:
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